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Privacy Statement

Our Business

The Ashburton Cookery School Education LLP offers vocational and recreational cookery training from our training centres at Old Exeter Road & 76 East Street, Ashburton, Devon, TQ13 7AX.

We also offer gift vouchers, cookery equipment and offer accommodation to support our core business.

You can contact our office between 9.00am and 6.00pm Monday to Friday on 0843 289 555 or +44 (0)1364 652784.

Your Privacy

Ashburton Cookery School is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Ashburton Cookery School Web site and governs data collection and usage. By using the Ashburton Cookery School website, you consent to the data practices described in this statement.

Collection of your Personal Information

Ashburton Cookery School collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Ashburton Cookery School also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Ashburton Cookery School. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Ashburton Cookery School for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Ashburton Cookery School Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Ashburton Cookery School public message boards, this information may be collected and used by others. Note: Ashburton Cookery School does not read any of your private online communications.

Ashburton Cookery School encourages you to review the privacy statements of web sites you choose to link to from Ashburton Cookery School so that you can understand how those Web sites collect, use and share your information. Ashburton Cookery School is not responsible for the privacy statements or other content on web sites outside of the Ashburton Cookery School and Ashburton Cookery School family of Web sites.

Required Information

To order from the Ashburton Cookery School, you must provide your name, shipping address, billing address and phone number, and email address. For cookery courses you will also be asked to tell us of any food allergies, or health issues of the student that we should be aware of.

In some instances, such as overseas payments, we may ask for further proof of identity in order for us to comply with our anti-money laundering obligations.

Do you keep my credit/debit card details on file?

No. We do not keep any records of your credit/debit card details within our organisation in any form, either written, electronically or in a database. Once you enter your details online, the transaction is processed via our payment processer and no details are recorded by ourselves.

When you place an order with us over the telephone, your credit card details are processed in the same way by our telephone operators and there is NO record of your financial details retained by our organisation.

Use of your Personal Information

Ashburton Cookery School collects and uses your personal information to operate the Ashburton Cookery School Web site and deliver the services you have requested. Ashburton Cookery School also uses your personally identifiable information to inform you of other products or services available from Ashburton Cookery School and its affiliates. Ashburton Cookery School may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Ashburton Cookery School does not sell, rent or lease its customer lists to third parties. Ashburton Cookery School may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Ashburton Cookery School may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Ashburton Cookery School, and they are required to maintain the confidentiality of your information.

Ashburton Cookery School does not use or disclose any personal information without your explicit consent.
You may, at any time, request to see, or request changes to, the information that we hold on you by calling our office on 0843 289 5555, however formal identification will be required.

Ashburton Cookery School keeps track of the Web sites and pages our customers visit within Ashburton Cookery School, in order to determine what Ashburton Cookery School services are the most popular. This data is used to deliver customized content and advertising within Ashburton Cookery School to customers whose behavior indicates that they are interested in a particular subject area.

Ashburton Cookery School Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ashburton Cookery School or the site; (b) protect and defend the rights or property of Ashburton Cookery School; and, (c) act under exigent circumstances to protect the personal safety of users of Ashburton Cookery School, or the public.

Use of Cookies

The Ashburton Cookery School Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Ashburton Cookery School pages, or register with Ashburton Cookery School site or services, a cookie helps Ashburton Cookery School to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Ashburton Cookery School Web site, the information you previously provided can be retrieved, so you can easily use the Ashburton Cookery School features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Ashburton Cookery School services or Web sites you visit.

Changes to this Statement

Ashburton Cookery School will occasionally update this Statement of Privacy to reflect company and customer feedback. Ashburton Cookery School encourages you to periodically review this Statement to be informed of how Ashburton Cookery School is protecting your information.

Contact Information

Ashburton Cookery School welcomes your comments regarding this Statement of Privacy. If you believe that Ashburton Cookery School has not adhered to this Statement, please contact Ashburton Cookery School. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Further Information

You can find information regarding additonal policies by following the links below.

Terms & Conditions

Including:

• Terms & Conditions
• Payment Details
• Cancellations & Refunds
• Delivery

Payment Security

Including:

• Secure Online Ordering
• Payment Processing

Contact Us

Ashburton Cookery School,
Old Exeter Road,
Ashburton,
South Devon,
TQ13 7LG

Tel: 0843 289 5555
Int: +44 1364 652784
Fax: (01364) 654120
W: www.ashburtoncookeryschool.co.uk
E: Contact Us

VAT No.: 9040859 33