By booking on any of our courses or accommodation you agree to abide by our terms and conditions. We reserve the right to make amendments to the Cookery Courses content and recipes without notice.
Ingredients, utensils, knives, equipment and aprons are provided for all courses. Some meals are included in the course cost - please see appropriate course details for further information.
What's not included:
Prices do not include accommodation. Please refer to our website or brochure for accommodation details and prices.
You must be 18 years or over to attend any course.
If you are unsure as to your skill requirements for a course, please phone us so we can help ascertain your level of experience before booking. We rely on students being able to self assess their own skill level and are happy to assist with this but cannot be held liable if you book a course much higher or lower than your actual skill level. Please call us on (01364) 652784 if you are in doubt.
Health & Safety:
All participants should wear shoes with flat, non-slip soles and covered toes, preferably leather. We cannot admit you to the cookery school without proper footwear. We recommend wearing sensible clothing ie not your best outfit - we are not liable for any damage that occurs to clothing. Long hair must be tied back in the kitchen. All course participants will receive a short briefing on health and safety before commencing the course as well as a printed handout to take with them.
Special dietary requirements, food allergies & illness:
We are unable to tailor our course content for special dietary requirements unless you are booking a minimum of 10 places on the course. However, we will be happy to discuss course content beforehand to allow you to make your own alternative eating arrangements if necessary. There is no reduction in fee in this instance.
Please inform us in advance of any allergies, disabilities, diabetes, pregnancy, epilepsy, learning difficulties etc.
All our courses offer an Ashburton Cookery School or Ashburton Chefs Academy certificate upon successful completion of a course. Successful completion of a course is determined by the Chef Tutors based on a minimum rate of attendance, learning progress and attitude. Certificates are issued at the descretion of the Chef Tutors. Please note, to maintain the value of our course certificates, students that have a partial attendence record will find that reflected on their course certificate.
One, Two and Five Day Cookery Courses: All payments should be made in full at the time of booking for both the Cookery Course and for the accommodation where appropriate. We do not take provisional bookings and cannot confirm your place on a course or for accommodation until we receive full payment.
Courses requiring a deposit: a non-refundable deposit of £500 must
be paid at time of booking to secure a place on the course.
The full balance of course and accommodation must be received
six weeks before the course start date. Failure to do so may
result in your losing your place on the course and retention
of your deposit.
Cheques should be made payable to:
Ashburton Cookery School Ltd and sent to
Accounts, Ashburton Cookery School, Old Exeter Road, Ashburton, Devon TQ13 7LG.
We accept also Mastercard/Visa Credit Cards and Switch/Solo/Maestro
The following courses:
are secured with a non-refundable deposit, with the outstanding balance being due 6 weeks prior to the start of the course.
Cancellations made more than 6 weeks from the start of your course:
Should you wish to cancel your booking more than 6 weeks from the start of the course, you will be entitled to a full refund of course & accommodation fees paid, less the £500 deposit which is non-refundable. Should you wish to transfer to a course date in the future rather than cancel your booking outright, we will transfer your course deposit to that future date.
Cancellations made less than 6 weeks from the start of your course:
Should you wish to cancel your booking less than 6 weeks from the start of the course, we will relist your place for resale and try and find a replacement on your behalf. If can resell your place, or you are able to provide a suitable replacement, we will refund your course and accommodation fees, however you would not be entitled to a refund of the deposit.
If we are unable to resell your place by the start of the course, you would forfeit all fees. We strongly recommend that you have a suitable travel insurance policy in place upon booking to help you recoup costs in the event of illness, or family bereavment.
Cancellations more than 21 days from of the start of your course:
This means that you may request a change of course dates up to 21 days of the start of the course and we will happily transfer you to another date, or course subject to availability without cost.
You may also request a refund up to 21 days of the start of the course you have booked. Please note there is an administration and handling charge for course cancellations to offset the costs incurred as follows:
|1 & 2 Day Courses||£15 Fee|
|5 Day Courses||£35 Fee|
|Deposit Courses||Non-refundable deposit|
Cancellations within 21 days of the start of your course:
Most bookings for courses at the Ashburton Cookery School are made months in advance. It is therefore often hard for us to resell any places within 21 days of the start of the course date, and any cancellations within this time can result in lost revenue that affect the ability of the Cookery School to deliver quality courses.
If you cancel your booking within 21 days of the start of your course and we are unable to resell your place in the time remaining, you will forfeit any course fees and accommodation associated with your booking.
If a person that is booked on a course fails to attend for any reason, they would not be entitled to a refund or a rebooking of another course.
We strongly recommend travel insurance for all students that will cover your costs in the event of you being unable to attend your course. Click here for details of one such insurance option.
Travel insurance will cover you for many issues that may prevent you from attending your course such as illness, sickness of an immediate relative, travel disruption etc. We will assist you with invoices and paperwork in support of your claim on your insurance.
Refunds are not available on gift voucher purchases, nor can Gift Vouchers be exchanged for cash or other goods. Gift vouchers are transferable, so if you are unable to make your course, you make contact us to nominate a replacement.
In the unlikely event of cancellation of a course by ourselves, we undertake to offer a suitable transfer to an alternative date or course, or a full refund (within 7 days) of any course fees and accommodation fees. We cannot be held liable for any third-party costs, such as travel bookings or accommodation with hotels other than our own.
Upon successful completion of an order with us you will receive confirmation of your order by email, to your nominated email address. You will also receive written confirmation of your order by post and any supporting items relating to your order. We aim to send these out by Royal Mail first class post on the next business day, or if you have specified, Special Next Day Delivery. Please note that Royal Mail delivery services are outside of our control, and we can take no responsibility for delays in their service such as strikes, extreme weather etc.
If you order any items from our cookery store, we will aim to send these out by Recorded Delivery within 2 business days. You will be required to sign for the items delivered.
Full copyright of course content developed by the Ashburton Cookery School is retained by the Cookery School. Course notes and reference materials are provided to support students in their studies and ongoing cookery development and is issued for personal use only. A lot of work has gone into the development of our course content and it has commercial value. The sharing of course materials by print, press, photocopy, email, blogs, internet or any digital transfer medium is strictly prohibited without the express written permission of the Ashburton Cookery School directors. If in doubt, please ask about what is and isn't acceptable usage.
Ashburton Cookery School Ltd,
Old Exeter Road,
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