Terms and Conditions
By booking on any of our courses or accommodation you agree
to abide by our terms and conditions. We reserve the right
to make minor amendments to the Cookery Courses content and
prices without notice.
What's included:
Ingredients, utensils, knives, equipment and aprons are provided
for all courses. Some meals are included in the course cost
– please see appropriate course details for further information.
What’s not included:
Prices do not include accommodation. Please refer to our website
or brochure for accommodation details and prices.
Application requirements:
You must be 18 years or over to attend all our cookery courses
with the exception of our five-day Beginners courses where
you must be over 16 years old to attend.
Long courses:
please phone us to ascertain your level of experience before
booking one of our five-day or Diploma courses.
Short courses:
As a guideline, with the exception of our Beginners course,
all our one and two day courses are aimed at people with some
level of cookery experience. By attending a cookery course
or staying in any of the accommodation we provide you agree
to abide by the house rules of personal conduct.
Health & Safety:
All participants should wear shoes with flat, non-slip soles
and covered toes, preferably leather. We cannot admit you
to the cookery school without proper footwear. We recommend
wearing sensible clothing ie not your best outfit – we
are not liable for any damage that occurs to clothing. Long
hair must be tied back in the kitchen. All course participants
will receive a short briefing on health and safety before
commencing the course as well as a printed handout to take
with them.
Special dietary requirements, food allergies & illness:
We are unable to tailor our course content for special dietary
requirements unless you are booking a minimum of 10 places
on the course. However, we will be happy to discuss course
content beforehand to allow you to make your own alternative
eating arrangements if necessary. There is no reduction in
fee in this instance.
Please inform us in advance of any allergies, disabilities,
diabetes, pregnancy, epilepsy etc.
Payment:
One, Two and Five Day Courses: All payments should be made
in full at the time of booking for both the Cookery Course
and for the accommodation where appropriate. We do not take
provisional bookings and cannot confirm your place
on a course or for accommodation until we receive full payment.
Diploma Course: a non-refundable deposit of £500 must
be paid at time of booking to secure a place on the course.
The full balance of course and accommodation must be received
six weeks before the course start date. Failure to do so may
result in your losing your place on the course and retention
of your deposit. We very occasionally have last-minute cancellations
and special offers - these may be at a reduced fee.
Please contact us for details.
Cheques should be made payable to: Ashburton Cookery School.
We accept Mastercard/Visa Credit Cards and Switch/Solo/Maestro
Cards.
Cancellations:
We recommend taking out appropriate insurance. You have 7
working days from the receipt of payment within which to cancel
your course, voucher or accommodation booking. If you wish
to cancel within this period then we will refund you in total
for the booking you have made. Please see below for cancellation
policy on each course:
Diploma:
The deposit for this course is non-refundable, after the initial
7-day period of grace.
All other courses:
If you wish to cancel a course or accommodation more than
21 days before the course commences then we offer the following:
if you are able to join on another week and space is available,
we simply transfer your payments on to that week.
If you wish to cancel the course completely at this time we
will refund you the entire course cost minus any deposit.
This arrangement is at our discretion. If you cancel a course
or accommodation within 21 days of the course start date then
you forfeit the complete cost of the course or accommodation
booked.
Voucher bookings:
If for any reason you need to cancel your booking we are quite
happy to find you a place on the nearest available course
– however you must rebook no later than 21 days before
the course starts. This option to rebook applies only once
– a second cancellation at any time will result in forfeiture
of the total voucher cost. Cancellations within 21 days of
the course date will result in forfeiture of the total voucher
cost.
Cancellations by Ashburton Cookery School
In the unlikely event of cancellation by ourselves, we undertake
to provide a suitable alternative within a reasonable period
of time. If this is not possible, and it is not possible for
a claim to be made for insurance, we undertake to make an
immediate full refund of the event and reasonable travel expenses.
Should there be any dispute regarding any matter, the decision
of the directors of Ashburton Cookery School is final.
Ashburton Cookery School,
Hare’s Lane Cottage
76 East Street,
Ashburton,
South Devon,
TQ13 7AX
Tel: (01364) 652784
Fax: (01364) 653825
W: www.ashburtoncookeryschool.co.uk
E: info@ashburtoncookeryschool.co.uk
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